data protection
Declaration on data protection:
Thank you for your interest in Keyfender®, the waterproof case for car keys. The protection of your privacy when using our website is just as important to us as your secure car key. For this reason, we treat personal data in accordance with the new Data Protection Basic Regulation (DSGVO) and the Federal Data Protection Act NEW (BDSG). Please therefore take note of the following information about the handling of your data:
1) Principles of handling personal data
You can visit our website without providing any personal information. Each time our website is accessed, usage data is transmitted by the respective Internet browser and stored in log files, the so-called server log files, such as IP address, cookies, date and time of access, name of the page accessed, amount of data transmitted and the requesting provider. This data is used to ensure the trouble-free operation of our website and to improve our services as well as statistical surveys.
Personal data is also collected if you voluntarily provide it to us for the execution of a contract or when opening a customer account in the webshop. Which data is collected can be seen from the respective input forms. The indication of the city is voluntary and serves to plan regional activities such as local competitions. This information will not be passed on to third parties. A deletion of your customer account is at any time possible and can take place by a message to the contact possibility described below. We store and use the data provided by you for contract processing and game operation. After complete completion of the contract or deletion of your customer account, your data will be blocked with regard to tax and commercial retention periods, deleted at the end of these periods, unless you have expressly consented to further use of your data or a legally permitted further use of data from our side was reserved, about which we inform you below accordingly.
Within the scope of contacting us (e.g. via contact form or e-mail), personal data is collected. Which data is collected in the case of a contact form, is apparent from the respective contact form. These data are stored and used exclusively for the answer of your request and/or for the establishment of contact and the technical and/or commercial administration connected with it. Your data will be deleted after final processing of your request, if you so wish and if there are no legal obligations to retain the data.
In addition, personal data is collected when you subscribe to our e-mail newsletter. This data is used by us for our own advertising purposes in the form of our e-mail newsletter, provided that you have expressly consented to this as follows:
"Please send me regular information about your product range by e-mail. I can unsubscribe from your newsletter at any time."
You can unsubscribe from the newsletter at any time via the link provided in the newsletter or by sending us a corresponding message. After you have unsubscribed, your e-mail address will be immediately deleted from our newsletter distribution list.
E-mail newsletters are sent via the technical service provider The Rocket Science Group, LLC d/b/a MailChimp, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA (http://www.mailchimp.com/), to whom we forward your data for the purpose of sending the newsletter. Please note that your data is usually transferred to a MailChimp server in the USA and stored there. In order to protect your data in the USA, MailChimp has concluded a data processing order based on the standard contractual clauses of the European Commission to enable the transfer of personal data to MailChimp. This data processing contract can be viewed at the following Internet address if interested: http://mailchimp.com/legal/forms/data-processing-agreement/. In addition, MailChimp is certified under the US-EU Privacy Shield and is thus committed to complying with EU data protection regulations. You can read more about the US-EU Privacy Shield here: https://www.privacyshield.gov/participant?id=a2zt0000000TO6hAAG. You can object to the storage and use of your data at any time with effect for the future; to do so, contact us via [email protected] contact us.
If you wish to receive the newsletter offered on the website, we require an e-mail address from you as well as information that allows us to verify that you agree to the owner of the e-mail address provided and to receive the newsletter.
We use the so-called double opt-in procedure to ensure that the newsletter is sent out in an agreed manner. In the course of this, the potential recipient can be included in a distribution list. The user then receives a confirmation e-mail to confirm the registration in a legally secure manner. The address is only actively included in the distribution list if confirmation is received.
We use these data exclusively for the dispatch of the requested information and offers.
You can revoke your consent to the storage of data, e-mail address and their use to send the newsletter at any time, for example via the "Unsubscribe" link in the newsletter.
For this reason, we ask you to inform yourself about our data protection measures at regular intervals by inspecting our data protection declaration.
2) Passing on of personal data for order processing
2.1 The personal data collected by us will be passed on to the distribution and logistics partner company within the framework of the contract processing. This also includes the e-mail address so that the shipping partner can send the shipping confirmation directly to the customer if necessary.
We pass on your payment data to our payment service provider "Shopify" or to the commissioned credit institution within the framework of the processing of payments.
2.2 When paying via PayPal, credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" via PayPal, we pass on your payment details to PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter referred to as "PayPal") as part of the payment process. PayPal reserves the right to carry out a credit check for the payment methods credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" via PayPal. PayPal uses the result of the credit assessment in relation to the statistical probability of non-payment for the purpose of deciding whether to provide the respective payment method. The creditworthiness information can contain probability values (score values). As far as score values flow into the result of the creditworthiness information, these have their basis in a scientifically recognized mathematical-statistical procedure. Address data, among other things, is included in the calculation of the score values. Please refer to PayPal's privacy policy for further information on data protection, including the credit bureaus used: https://www.paypal.com/de/webapps/mpp/ua/privacy-full
3) Cookies
In order to make visiting our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your mobile device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your end device and enable us or our partner companies to recognize your browser on your next visit (persistent cookies). You can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or whether to exclude the acceptance of cookies in certain cases or in general. If cookies are not accepted, the functionality of our website may be restricted.
4) Use of videos (e.g. Youtube, Vimeo)
This website uses the Youtube embedding function to display and play videos of the provider "Youtube". The extended data protection mode is used here, which, according to the provider, only initiates the storage of user information when the video(s) is/are played. If the playback of embedded Youtube videos is started, the provider "Youtube" uses cookies to collect information about the user behaviour. According to "Youtube", these serve, among other things, to collect video statistics, improve user-friendliness and prevent abusive practices. Irrespective of any playback of the embedded videos, each time this website is accessed, a connection to the Google DoubleClick network is established, which can trigger further data processing operations without our influence.
You will find further information on data protection at "YouTube" in the provider's data protection declaration under: https://www.google.de/intl/de/policies/privacy/
5) Web analysis service
This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website will generally be transmitted to and stored by Google on servers in the United States.
However, if IP anonymization is enabled on this website, Google will previously truncate your IP address within member states of the European Union or other signatory states to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage to the website operator.
The IP address transmitted by your browser as part of Google Analytics is not combined with other data from Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) as well as Google from processing this data by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de
As an alternative to the browser plug-in or within browsers on mobile devices, please click the following link to set an opt-out cookie that will prevent Google Analytics from collecting cookies from this site in the future (this opt-out cookie only works in this browser and only for this domain, delete your cookies in this browser, you must click this link again):
Disable Google Analytics
It is pointed out that this website uses Google Analytics with the extension "_anonymizeIp()" and therefore IP addresses are only processed in abbreviated form in order to exclude direct personal references.
6) Google reCAPTCHA
On our website we use the reCAPTCHA functionality of Google LLC, 1600 Amphiteatre Parkway, Mountain View, CA 94043, USA ("Google"). This serves above all to distinguish whether an entry is made by a real person or whether it is misused by machine processing. The service includes sending the IP address and any other data required by Google for the reCAPTCHA service from Google and is carried out in accordance with Art. 6 Para. 1 lit. F DS-GVO on the basis of a legitimate interest in identifying individual actions on the Internet and avoiding abuse and spam.
Google LLC, located in the United States of America, is certified under the U.S. European Privacy Shield Agreement, which requires Google LLC to ensure compliance with the privacy standards applicable in the EU.
More information about Google reCAPTCHA and Google's privacy policy can be found at: https://www.google.com/intl/de/policies/privacy/
7) Newsletter
MailChimp
This website uses the services of MailChimp for sending newsletters. The provider is Rocket Science Group LLC, 675 Ponce De Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA.
MailChimp is a service with which the sending of newsletters can be organized and analyzed. If you enter data for the purpose of subscribing to the newsletter (e.g. e-mail address), these will be stored on the servers of MailChimp in the USA.
MailChimp is certified according to the "EU-US-Privacy-Shield". The "Privacy Shield" is an agreement between the European Union (EU) and the USA which is intended to ensure compliance with European data protection standards in the USA.
With the help of MailChimp we can analyze our newsletter campaigns. When you open an e-mail sent with MailChimp, a file contained in the e-mail (so-called web beacon) connects to the servers of MailChimp in the USA. In this way it can be determined whether a newsletter message has been opened and which links have been clicked. Technical information is also recorded (e.g. time of access, IP address, browser type and operating system). This information cannot be assigned to the respective newsletter recipient. They are used exclusively for statistical analysis of newsletter campaigns. The results of these analyses can be used to better tailor future newsletters to the interests of recipients.
If you don't want MailChimp to analyze you, you have to unsubscribe from the newsletter. For this purpose we provide a corresponding link in every newsletter message. You can also unsubscribe from the newsletter directly on the website.
Data processing is based on your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke this consent at any time by unsubscribing the newsletter. The legality of the data processing operations that have already taken place remains unaffected by the revocation.
The data that you have stored with us for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter and will be deleted both from our servers and from MailChimp's servers after you cancel the newsletter. Data stored by us for other purposes remain unaffected by this.
You can find more details in the privacy policy of MailChimp: https://mailchimp.com/legal/terms/.
8) Conclusion of a data processing agreement
We have concluded a so-called "Data Processing Agreement" with MailChimp, in which we commit MailChimp to protect the data of our customers and not to pass it on to third parties. This contract can be viewed at the following link: https://mailchimp.com/legal/forms/data-processing-agreement/sample-agreement/.
9) Privacy policy for the use of Facebook plugins
On our pages are plugins of the social network Facebook, provider Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA, integrated. You can recognize the Facebook plugins by the Facebook logo or the "Like" button on our page. An overview of the Facebook plugins can be found here: http://developers.facebook.com/docs/plugins/.
When you visit our pages, the plugin establishes a direct connection between your browser and the Facebook server. Facebook receives the information that you have visited our site with your IP address. If you click the Facebook "Like" button while logged into your Facebook account, you can link the content of our pages to your Facebook profile. This allows Facebook to associate visiting our pages with your user account. We would like to point out that as the provider of the pages, we do not have any knowledge of the content of the transmitted data or its use by Facebook. For more information, please see Facebook's privacy policy at http://de-de.facebook.com/policy.php.
If you do not want Facebook to be able to assign visits to our pages to your Facebook user account, please log out of your Facebook user account.
9) Privacy policy for the use of Instagram
On our pages functions of the service Instagram are integrated. These functions are provided by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA. If you are logged into your Instagram account, you can link the contents of our pages to your Instagram profile by clicking the Instagram button. This allows Instagram to assign the visit to our pages to your user account. We would like to point out that, as the provider of these pages, we do not have any knowledge of the content of the transmitted data or of its use by Instagram.
For more information, please refer to Instagram's privacy policy: http://instagram.com/about/legal/privacy/
11) SSL encryption
This site uses SSL encryption for security reasons and to protect the transmission of confidential content, such as requests you send to us as a site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line. If SSL encryption is activated, the data that you transmit to us cannot be read by third parties.
12) Your rights and how to contact us
You have a right to free information about your stored data and, if necessary, a right to correction, blocking or deletion of this data. You also have the right to lodge a complaint with the supervisory authority. If you have any further questions regarding the collection, processing or use of your personal data or general data protection at Keyfender GmbH & Co.KG, please contact us. The same applies to information, blocking, deletion and correction requests regarding your personal data and for revocations of consents granted.
Please send inquiries in writing:
Keyfender GmbH & Co. KG
Contact Data Protection
Kanoneberg 16a
D - 21423 Winsen / Luhe
Or by mail to: